Privacy Policy

1. Introduction

Recruten Consulting Limited ("Recruten," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services, visit our website, or interact with us.

This policy applies to all users of our services, including job seekers, candidates, clients, website visitors, and participants in our programs.

Last Updated: January 2025

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Identification Information: Full name, date of birth, gender, nationality, identification numbers
• Contact Information: Email address, phone numbers, physical address
• Professional Information: Resume/CV, work history, education, skills, certifications, references
• Application Information: Cover letters, application responses, portfolio materials
• Assessment Data: Test results, interview notes, competency evaluations, video interview recordings
• Financial Information: Salary expectations, compensation history, payment details (for clients)

2.2 Automatically Collected Information

When you visit our website or use our platforms, we automatically collect:

• Device information (type, operating system, browser)
• IP address and location data
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from:

• Background check providers and verification services
• Educational institutions and certification bodies
• Professional references
• Public databases and professional networking sites (e.g., LinkedIn)
• Client organizations providing candidate information

3. How We Use Your Information

We use your personal information to:

3.1 Service Delivery

• Match candidates with suitable job opportunities
• Screen and assess candidate qualifications
• Present candidates to client organizations
• Facilitate interviews and hiring processes
• Provide HR consulting and advisory services
• Deliver training and development programs

3.2 Communication

• Send job alerts and opportunities
• Provide updates on application status
• Share industry insights and career advice
• Send newsletters and marketing communications (with consent)
• Respond to inquiries and provide customer support

3.3 Improvement and Analytics

• Analyze usage patterns and improve our services
• Conduct market research and labor market analysis
• Develop new features and services
• Personalize user experience

3.4 Legal and Compliance

• Comply with legal obligations and regulations
• Prevent fraud and ensure platform security
• Enforce our terms and policies
• Protect our rights and interests

4. Information Sharing and Disclosure

4.1 With Client Organizations

We share candidate information with clients for recruitment purposes when:

• You have applied for a specific position
• You have given consent for your profile to be shared
• Your profile matches client requirements

4.2 With Service Providers

We may share information with trusted third-party service providers who assist us with:

• Background verification and screening
• Assessment and testing platforms
• Video interviewing technology
• Email and communication services
• Data storage and hosting
• Analytics and performance monitoring

All service providers are contractually obligated to maintain confidentiality and security of your data.

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our legal rights, prevent fraud, or ensure safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: Data is encrypted in transit using SSL/TLS and at rest using industry-standard encryption
• Access Controls: Strict access controls ensure only authorized personnel can access personal data
• Secure Infrastructure: Our systems are hosted on secure, monitored servers with regular security updates
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Employee Training: All staff receive training on data protection and confidentiality
• Incident Response: We have procedures in place to respond to security incidents promptly

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

• Active Candidates: Information is retained while you actively seek opportunities through our services
• Placed Candidates: Records are kept for 7 years after placement for warranty and legal purposes
• Client Data: Retained for the duration of the business relationship plus 7 years for legal compliance
• Inactive Accounts: Accounts inactive for 2+ years may be archived or deleted after notification

You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Rights and Choices

You have the following rights regarding your personal data:

To exercise these rights, please contact us at hello@recruten.com. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

8.1 Types of Cookies

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your browsing to deliver relevant ads (with consent)

8.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

9. International Data Transfers

While we primarily operate in Nigeria, some of our service providers may be located in other countries. When we transfer data internationally:

• We ensure adequate protection through standard contractual clauses
• We select providers with strong data protection practices
• We comply with applicable data transfer regulations

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: